What is the difference between metrics and benchmarks in evaluation?

In the context of evaluation, metrics and benchmarks serve distinct roles that are critical for assessing performance and outcomes. Metrics are specific, quantifiable measures used to assess the performance of a program, process, or activity. They provide data that can be analyzed and interpreted, such as test scores, attendance rates, or completion times. Essentially, metrics are the raw numbers or data points that reflect how something is performing.

On the other hand, benchmarks are standards or targets that metrics are compared against. They serve as reference points that help organizations understand what constitutes acceptable or excellent performance. By setting benchmarks, organizations can gauge how well they are doing relative to established standards, best practices, or their own past performance.

Understanding this distinction is crucial for effective evaluation. Metrics provide the necessary data, while benchmarks establish the context for that data, allowing for informed decision-making and strategic planning. Thus, the answer accurately identifies that metrics are measurements, whereas benchmarks serve as the standards for comparison, allowing one to assess performance meaningfully.